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THE DIGITAL RESTAURANT: May 20, 2024

Discover the future of eating out without stepping foot outside your door as Meredith and I slice into the digital dining revolution. We kick off with the surprisingly sophisticated world of pizza trackers, examining whether these real-time updates truly enhance customer satisfaction or if they're just a tech gimmick. But it's not all about the tracking – we also sink our teeth into the heated debate surrounding junk fees in the restaurant industry. How will new legislation impact those extra charges tacked onto your meal by delivery platforms? And what's cooking at McDonald's with their digital marketing fund? We serve up fresh insights as we tour the National Restaurant Show, revealing a trend toward tech that delivers tangible results over a mere flash in the pan.


As we continue to simmer on the topic, we scrutinize the precision and customer value of pizza delivery systems through the lens of YouTuber Sam Reid's deep-dive investigation. Can you trust the name on your pizza box? We'll share how these tools are connecting customers to the in-restaurant experience from the comfort of their couch, despite occasional system gaming. And as consumer behavior shifts under the weight of rising delivery fees, we explore McDonald's smoldering strategy to stoke the fires of customer loyalty through personalized digital experiences. Tune in for a hearty portion of food for thought as we dissect how these trends might reshape your dining habits and the restaurant industry at large.



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