THE AUTHORS

Who We Are

CARL ORSBOURN

AUTHOR

Carl Orsbourn is a global retail executive who has worked on disruption from within (BP-owned ampm, a Fortune 8 company) and disruption from without (GV-backed startup Kitchen United). 

At ampm, Carl was responsible for repositioning the food offering while running the $1.3 billion in retail sales through 1000+ franchise locations.  

At Kitchen United, Carl established the operating model and led customer success by working closely with restaurant partners, such as ChickFil’A and SweetGreen, innovating to adapt to the online food revolution. 

Carl is also the founder of Learn.Delivery, a website dedicated to the disruption of food retail, helping restaurants succeed in the digital economy. 

His followers look to his sage advice on operational innovations and the convergence of food, retail, and delivery. He is a frequent podcast contributor and industry advisor.

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MEREDITH SANDLAND

AUTHOR

Meredith Sandland has created and driven disruptive growth at both Fortune 100 and start-up companies.  She has spent a decade navigating changing consumer demands and real estate environments for restaurants. 

As Chief Development Officer at Taco Bell, Meredith reignited unit growth after the 2008-2009 recession to build 1000+ Taco Bells and add over $1 billion in sales to the brand. 

As Chief Operating Officer at Kitchen United, Meredith created the business model, raised two rounds of capital, and was the public face of this Google Ventures-backed Ghost Kitchen start-up. 

Over the last three years, Meredith has met with every major restaurant company, food-tech company, real estate company, and VC investor who is exploring the online food revolution.  She is a sought-after speaker and consultant.

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